privacy policy

آخر تحديث: 8 أبريل 2026م

It commits Reem Saud Al-Mutairi Company (Reemco)Commercial registration number 7052457160By protecting the privacy of your personal data. This policy has been prepared in accordance with the provisions of Personal Data Protection System Issued by Royal Decree No. (M/19) dated 9/2/1443 AH in the Kingdom of Saudi Arabia. Please read this policy carefully to understand how your data is collected, used, and protected.

1. The data we collect

We collect specific types of data when you browse our website or make a purchase:

A. Data that you provide directly:

  • full name.
  • e-mail.
  • Mobile number.
  • Shipping and delivery address.
  • Payment details (are processed through secure payment gateways and we do not retain your card details).
  • Any data you provide via the contact form or customer service.

b. Data collected automatically:

  • Internet Protocol (IP) address.
  • Browser type and operating system.
  • Pages visited and browsing time.
  • Cookie data.
  • Source of visit (search engines, direct links, etc.).

2. Purposes of data collection

We use your personal data for the following purposes only:

  • Order processing, shipping and delivery.
  • Create and manage your account on the store.
  • Contacting you regarding your requests or inquiries.
  • Improving the shopping experience and developing our services.
  • Sending notifications about offers and updates (only with your prior consent).
  • Compliance with legal and regulatory requirements.
  • Preventing fraud and protecting the security of the site and users.

3. The legal basis for data processing

We process your personal data based on:

  • Contract execution: Processing the data necessary to complete the purchase and shipping processes.
  • Approval: By subscribing to the newsletter or agreeing to the use of cookies.
  • Legitimate interest: Improving our services and protecting the site from fraud.
  • Legal obligation: Compliance with applicable Saudi regulations and bylaws.

4. Sharing data with third parties

We do not sell or rent your personal data to any third party. We may share your data only in the following cases:

  • Shipping and delivery companies: To submit your orders (name, address, mobile number).
  • Electronic payment gateways: To process payments securely.
  • Technical service providers: Such as hosting and analytics services for running the website.
  • Government agencies: When there is a legal obligation or court order.

We require all third parties to maintain the confidentiality and security of your data and not to use it for any other purpose.

5. Cookies

Our website uses cookies to improve your experience:

  • Cookies are essential: To operate the site in its basic way (such as shopping cart and login).
  • Analytical cookies: To understand how visitors use the site and improve its performance.
  • Marketing cookies: To display personalized ads (only with your consent).

You can control your cookie settings through your browser, noting that disabling some cookies may affect the website's functionality.

6. Data protection and security

We take technical and organizational measures to protect your personal data, including:

  • Data encryption during transmission via SSL/TLS protocol.
  • Data is stored on secure servers with limited access privileges.
  • Payment card data is not stored on our servers (processing is done through approved payment gateways).
  • Regular monitoring of systems and security updates.

7. Your rights as a data subject

According to the Saudi Personal Data Protection Law, you have the right to:

  • examining: Request a copy of your personal data that we have stored.
  • Correction: Request to amend or update your inaccurate data.
  • Delete: Request to delete your personal data (unless there is a legal obligation to retain it).
  • Objection: Object to the processing of your data for direct marketing purposes.
  • Withdrawal of consent: Withdraw your consent to data processing at any time.
  • Data transfer: Request to transfer your data to another party in a readable format.

To exercise any of these rights, contact us via email: admin@reemco.com.sa

8. Data retention

  • We retain your account data for the entire duration of your account activity on the store.
  • We retain order and invoice data for a minimum of 5 years In accordance with tax and accounting requirements.
  • Unnecessary data is deleted periodically.
  • When you request to delete your account, we will delete your personal data within 30 days While retaining the data required by law.

9. Children's privacy

Our website is not targeted at children under 18, and we do not knowingly collect personal data from minors. If we become aware of collecting data from a child, we will delete it immediately.

10. External links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites, and we advise you to review their privacy policies before submitting any personal data.

11. Amendments to the Privacy Policy

  • Remco reserves the right to modify this policy at any time.
  • Any changes to this page will be posted with the “Last Updated” date.
  • Your continued use of the site after the posting of the changes constitutes acceptance of the updated policy.
  • In the event of material changes, we will make an effort to notify you via email or a prominent notice on the website.

12. Contact Us

For any inquiries or complaints regarding the privacy of your data, you can contact us via:

  • e-mail: admin@reemco.com.sa
  • Mobile: 0531664717
  • Contact page: Contact us
  • the address: شارع علي بن أبي طالب، البدائع 56353، منطقة القصيم، المملكة العربية السعودية

Reem Saud Al-Mutairi Company (Reemco) — Commercial Registration No.: 7052457160 — Tax ID No.: 301229298100003
This privacy policy is prepared in accordance with the Personal Data Protection Law of the Kingdom of Saudi Arabia.

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