Shipping and Delivery

We commit to Rimco We deliver your orders safely and quickly to your doorstep, wherever you are. We work with certified shipping companies to ensure your products arrive in perfect condition.

🌍 Delivery areas

  • All regions of the Kingdom of Saudi Arabia
  • Gulf Cooperation Council countries (UAE, Kuwait, Bahrain, Oman, Qatar)
  • International Shipping To most countries of the world

⏱️ Expected delivery time

Destination Expected duration
Inside the Kingdom of Saudi Arabia 3-21 working days
Arab Gulf States 3-21 working days
International Shipping 3-21 working days

Important notes:

  • Delivery time is an estimate and may vary depending on the nature of the product, its weight, and shipping conditions.
  • Large-scale products (building materials, suspended ceilings) may take longer.
  • Shipping and delivery are not available during public holidays. (Eid al-Fitr holiday, Eid al-Adha holiday, Saudi National Day, and any other official holidays). Shipping will resume on the first working day after the holiday.

💰 Shipping fees

  • Shipping fees are calculated automatically Order completion is based on product weight and delivery location.
  • The exact shipping cost will be shown to you before payment confirmation.
  • Offers may be available Free shipping On certain products or when a certain order limit is exceeded.

📦 Track your shipment

  • After your order has been shipped, you will receive email It contains the tracking number and a direct link to track your shipment.
  • You can also track the status of your order through Your store account.
  • To track your order directly, visit the page Order tracking.

📋 Shipping Policy

Order processing

  • Orders are processed within 1-3 working days From the date of payment confirmation.
  • Orders received after working hours or on holidays are processed on the next working day.

Receipt and inspection

  • The shipment must be inspected upon receipt and the products must be checked for safety.
  • In case of any visible damage, please Refusal to accept And inform us immediately.
  • Any problem should be reported within 48 hours Upon receipt, please attach clear photos.

Responsibility

  • Remco's responsibility begins from the moment of shipment until the shipment is delivered to the shipping company.
  • After delivery to the shipping company, responsibility is transferred to the shipping company in accordance with its policies.
  • In the event of a lost or abnormally delayed shipment, we will follow up with the shipping company on your behalf.

Delivery addresses

  • Make sure to enter a delivery address True and complete Upon completion of the order.
  • Remco is not responsible for delays or delivery failures resulting from an incorrect or incomplete address.
  • The customer is responsible for the return shipping fees due to an incorrect address.

❓ Frequently Asked Questions

Can I change the delivery address after the order has been confirmed?

You can change the address before the order is shipped. Contact us as soon as possible at admin@reemco.com.sa or 0531664717.

What should I do if the shipment is delayed?

If the expected time is exceeded, contact us and we will follow up with the shipping company and keep you updated.

Can I pick up the order directly from the headquarters?

Yes, you can choose to pick up from our location in the Qassim region. Contact us to arrange a pickup time.


For any shipping-related inquiries, please contact us via admin@reemco.com.sa or 0531664717 Or through the page Contact us.

Reem Saud Al-Mutairi Company (Reemco) — Commercial Registration No.: 7052457160 — Tax ID No.: 301229298100003

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