Terms and Conditions

آخر تحديث: 8 أبريل 2026م

Welcome to our store Rimco electronic (reemco.com.sa), owned and operated by Reem Saud Al-Mutairi CompanyCommercial registration number 7052457160and a tax identification number 301229298100003. By using this website, you agree to be bound by the following terms and conditions. Please read them carefully before completing any purchase.

1. Definitions

  • “The store” or “The website”: Reemco's online store is located at reemco.com.sa.
  • “The Company” or “We”: Reem Saud Al-Mutairi Company (Reemco).
  • “The customer,” “the user,” or “you”: Anyone who browses the site or makes a purchase.
  • “"Products": All goods offered for sale in the store.
  • “"demand": Any purchase made through the store.

2. Eligibility

By using this store, you acknowledge that:

  • You must be at least 18 years old, or using the site under parental supervision.
  • She has the legal capacity to enter into binding contracts.
  • You will provide correct and accurate information when creating your account or completing your order.

3. Products and Prices

  • We make every effort to display accurate product descriptions and images, however slight color differences may appear due to monitor settings.
  • All prices are displayed in Saudi Riyals (SAR) and include VAT (15%) unless otherwise stated.
  • Remco reserves the right to modify prices at any time without prior notice, provided that confirmed orders are not affected by subsequent price changes.
  • Product availability is subject to stock availability, and the order may be cancelled if the product is out of stock, with notification to the customer and a refund.

4. Order and Payment

  • Completing the order is considered an offer from the customer to purchase the products under the terms offered.
  • The order is confirmed via email notification which includes order details and tracking number.
  • Available payment methods include: credit cards, Mada, Apple Pay, bank transfer, and cash on delivery (subject to availability).
  • Remco reserves the right to refuse or cancel any order in case of suspected fraud or misuse.

5. Shipping and Delivery

  • We ship to all regions of Saudi Arabia, the Gulf countries and the world via approved shipping companies.
  • The expected delivery time ranges between 3 to 21 working days Depending on the location and nature of the product.
  • The customer is responsible for the shipping fees shown when completing the order, unless otherwise stated (e.g., special offers).
  • Remco's responsibility for the product begins from the moment it is shipped until it is delivered to the shipping company, after which the responsibility is transferred to the shipping company.
  • The customer is obligated to inspect the shipment upon receipt and report any visible damage within 48 hours.

6. Return and Exchange Policy

Returns and exchanges are subject to our detailed policy published on the page Return and exchange policy. in general:

  • The customer has the right to return the product within 7 days From the date of receipt according to the Saudi e-commerce system.
  • The product must be in its original condition and original packaging.
  • Some products are excluded from returns (custom-cut products, opened materials, etc.).

7. Intellectual Property Rights

  • All content displayed on the website (texts, images, logos, designs, codes) is the intellectual property of Remco or licensed to it.
  • Copying, republishing, or distributing any content from the site without prior written permission is prohibited.
  • The trademarks displayed belong to their respective owners and do not represent any partnership or sponsorship except with express permission.

8. Data Protection and Privacy

  • We are committed to protecting your personal data in accordance with the Personal Data Protection Law in the Kingdom of Saudi Arabia.
  • We only collect the data necessary to process orders and improve the shopping experience.
  • We do not share your personal data with any third parties except to the extent necessary to fulfill orders (such as shipping companies and payment gateways).
  • You have the right to request to view, modify or delete your data at any time.

9. User account

  • You are responsible for keeping your account data and password confidential.
  • You are fully responsible for all activities that take place through your account.
  • You must notify us immediately if you suspect any unauthorized use of your account.
  • Remco reserves the right to suspend or cancel accounts that violate these terms.

10. Warranty

  • Products are subject to the manufacturer's warranty (if applicable), and warranty details are listed on each product page.
  • The warranty does not cover damages resulting from misuse, incorrect installation, or modification of the product.
  • Remco is not responsible for any indirect or consequential damages resulting from the use of the products.

11. Limits of Liability

  • The website and products are provided “as is” without any express or implied warranties beyond those provided by law.
  • Remco shall not be liable for any indirect, special, incidental or consequential damages.
  • In all cases, Remco's liability shall not exceed the actual value paid by the customer for the product in question.
  • We are not responsible for temporary service interruptions or technical errors beyond our control.

12. Force Majeure

Remco shall not be liable for any delays or non-performance of obligations resulting from circumstances beyond its control, including but not limited to: natural disasters, epidemics, wars, government decisions, supply chain disruptions, or any other force majeure circumstances.

13. Amendments to the terms

  • Remco reserves the right to modify these terms and conditions at any time.
  • Changes to this page are published with the date “Last Updated”.
  • Your continued use of the site after the posting of the changes constitutes your acceptance of the revised terms.

14. Applicable Law and Dispute Resolution

  • These terms and conditions are subject to the laws of the Kingdom of Saudi Arabia.
  • In the event of any dispute, the two parties will seek to resolve it amicably first.
  • If an amicable solution cannot be reached, the jurisdiction lies with the competent authorities in the Kingdom of Saudi Arabia.
  • The provisions apply E-commerce system وConsumer Protection System وCivil Transactions System Regarding any dispute relating to transactions through this website.

15. Contact Us

For any questions regarding these terms and conditions, you can contact us via:

  • e-mail: admin@reemco.com.sa
  • Mobile: 0531664717
  • Contact page: Contact us
  • the address: شارع علي بن أبي طالب، البدائع 56353، منطقة القصيم، المملكة العربية السعودية

Reem Saud Al-Mutairi Company (Reemco) — Commercial Registration No.: 7052457160 — Tax ID No.: 301229298100003
By using this website you agree to all the terms and conditions mentioned above.

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